2012年4月15日 星期日


Week 8 How important is business process in BPR?
Source / Reference:
1) Organizational Redesign (Business Process Re-engineering) (BPR)
http://www.smthacker.co.uk/organisational_redesign.htm

Subject:
How important is business process in BPR?
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Response:

Processes become the focus of attention of many management gurus and top CEO in the past 10 years.

Almost all the articles in the book “Harvard Business School Harvard Management classic Series” focus around the transformation of process that can develop strategy theme successfully.

In simple words, the process is the order of things. Davenport’s definition given is “the business process is orderly work activities across time and space, it has a start point and end point, and clear inputs and outputs”.

The main point of this definition is that it points out the "process" must have "time control", namely a clear beginning and end. At the same time, the process must have clear expectations and measure results, which are clear input and output.

On the surface, the enterprise organization is divided by the businesses and functions, but in fact the important role is the process. Present in the actual process are personnel, material and cash flow, but information technology companies need to pay close attention to hidden "knowledge flow" and "information flow" that behind these visible "flow". The knowledge and information flow are the value of the enterprise resource.

Different departments and different personnel, and outside the enterprise, is the inspection process is complete, are the touchstone of process. Hence, the process as a combination of activities is actually an effective channel of the value chain to pass.

Through the process to re-understanding of the enterprise, is one of the most important management ideas of the late 20th century.

Measure the different states of the process, in fact, is a measure of the resource utilization efficiency and the effect of transform resources in a process, such as time, resources, human resources, material resources and financial resources. Information flow process is complete, effective, a sign of health, which gives a measure may be.

If there is no effective measure, the process cannot achieve a normal and orderly operation.


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