Week 8 How important is business process in BPR?
Source / Reference:
1) “Organizational Redesign
(Business Process Re-engineering) (BPR)”
http://www.smthacker.co.uk/organisational_redesign.htm
Subject:
How important is business process in BPR?
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Response:
Processes become the
focus of attention of many management gurus and top CEO in the past 10 years.
Almost all the articles in
the book “Harvard Business School Harvard Management classic Series” focus around
the transformation of process that can develop strategy theme successfully.
In simple words, the
process is the order of things. Davenport’s definition given is “the business
process is orderly work activities across time and space, it has a start point
and end point, and clear inputs and outputs”.
The main point of this
definition is that it points out the "process" must have "time
control", namely a clear beginning and end. At the same time, the process
must have clear expectations and measure results, which are clear input and
output.
On the surface, the
enterprise organization is divided by the businesses and functions, but in fact
the important role is the process. Present in the actual process are personnel,
material and cash flow, but information technology companies need to pay close
attention to hidden "knowledge flow" and "information flow"
that behind these visible "flow". The knowledge and information flow are
the value of the enterprise resource.
Different departments and
different personnel, and outside the enterprise, is the inspection process is
complete, are the touchstone of process. Hence, the process as a combination of
activities is actually an effective channel of the value chain to pass.
Through the process to
re-understanding of the enterprise, is one of the most important management ideas
of the late 20th century.
Measure the different
states of the process, in fact, is a measure of the resource utilization
efficiency and the effect of transform resources in a process, such as time,
resources, human resources, material resources and financial resources.
Information flow process is complete, effective, a sign of health, which gives
a measure may be.
If there is no effective
measure, the process cannot achieve a normal and orderly operation.
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